Client Portal(616) 365-5766

Privacy Policy

Last updated: 3/3/2025

1. Introduction

This Privacy Policy describes how Network Fire & Security (“Company,” “we,” “us,” or “our”) collects, uses, and protects information obtained from users of our website, products, and services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information, including but not limited to:

  • Contact information (e.g., name, email, phone number)
  • Usage data (e.g., IP address, browser type, device information)
  • Communications data (e.g., SMS, emails, customer support interactions)
  • Other data as required to provide and improve our Services

3. How We Use Information

We may use collected information to:

  • Provide, maintain, and improve our Services
  • Communicate with users, including sending SMS notifications
  • Comply with legal and regulatory obligations
  • Prevent fraudulent activities and enhance security
  • Conduct internal analytics and research

4. SMS Communications and Opt-Out

By providing your phone number, you consent to receive SMS messages related to our Services. You can opt out at any time by replying **STOP** to any SMS message. Message and data rates may apply. We may still send you essential, non-promotional messages if required.

5. Sharing of Information

We do not sell, rent, or share your personal information except as necessary to:

  • Provide our Services (e.g., with service providers, partners)
  • Comply with legal obligations or law enforcement requests
  • Protect our rights, property, or safety, and that of others

6. Data Security

We implement reasonable security measures to protect your information; however, no system is entirely secure. By using our Services, you acknowledge and accept this risk.

7. Third-Party Links & Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last updated:.” Your continued use of our Services after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Network Fire & Security

Phone: (616) 365-5766

Mailing Address: 32 Jonquil St SW, Grand Rapids, MI 49548

Email: info@networkfs.com

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Michigan.