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Remote Support Authorization Agreement

This Remote Support Authorization Agreement ("Agreement") is entered into by and between Network Fire & Security LLC ("Provider"), and the undersigned client ("Client"), collectively referred to as the "Parties."

1. AUTHORIZATION FOR REMOTE ACCESS
Client hereby authorizes Provider to install and utilize remote support software, specifically ScreenConnect, on Client’s workstations, servers, and related devices. This authorization applies to both:
- Attended Access: Remote access granted upon Client's explicit permission for each support session where the Client is present.
- Unattended Access: Ongoing remote access as required for continuous support and maintenance without the Client needing to be present.

2. SCOPE OF SERVICES
Provider will use remote access solely for the purpose of diagnosing, maintaining, and resolving technical issues related to Client’s systems.

3. CLIENT ACKNOWLEDGMENT OF RISKS
Client acknowledges and understands that remote access to their systems may present certain risks, including but not limited to potential data breaches, unauthorized access, or security vulnerabilities, despite Provider’s implementation of industry-standard security measures.

4. LIMITATION OF LIABILITY
To the fullest extent permitted under the laws of the State of Michigan and applicable federal law, Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from the use of remote support services. Provider’s total liability under this Agreement shall not exceed the fees paid by Client for the specific support session or service giving rise to the claim.

5. CONFIDENTIALITY AND DATA SECURITY
Provider agrees to maintain the confidentiality of Client’s data accessed during remote support sessions and will implement reasonable security measures to protect such data.

6. TERMINATION OF AUTHORIZATION
Either Party may terminate this authorization at any time upon providing written notice to the other Party. Upon termination, Provider will promptly remove any remote access software from Client’s systems unless otherwise agreed in writing.

7. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan and applicable federal laws.

8. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the Parties regarding remote support services and supersedes any prior agreements or understandings.

AUTHORIZATION CONFIRMATION
By checking the box below, I authorize the above-selected method for Remote Access by Network Fire & Security LLC and certify that I am authorized to make this decision on my company's behalf.
Remote Support Authorization Agreement*

Confidentiality Agreement

This Confidentiality Agreement ("Agreement") is entered into by and between Network Fire & Security LLC ("Disclosing Party") and the user accessing the website ("Receiving Party" or "User"), collectively referred to as the "Parties."

1. Purpose
The purpose of this Agreement is to protect the confidential and proprietary content, information, and materials available on networkfiresecurity.com and networkfs.com ("Confidential Information") from unauthorized replication, distribution, disclosure, saving, or recording.

2. Definition of Confidential Information
Confidential Information includes, but is not limited to:
  • Website content, articles, images, videos, software, and databases
  • Design elements, source code, algorithms, and proprietary tools
  • User interfaces, workflows, and internal documentation
  • Any information not publicly available or explicitly designated as confidential


3. Obligations of the Receiving Party
The User agrees to:
  • Not replicate, copy, or reproduce any content from the websites in any form.
  • Not distribute, disclose, or share any Confidential Information with third parties.
  • Not save, download, or store website content using any means, whether manual or automated.
  • Not take screenshots, create screen recordings, or capture content using personal devices.
  • Implement reasonable security measures to prevent unauthorized access, use, or disclosure of Confidential Information.


4. Exceptions
The obligations under this Agreement do not apply to information that: Is or becomes publicly available through no fault of the User Is lawfully obtained from a third party without restriction Is independently developed by the User without reference to the Confidential Information

5. Duration
This Agreement remains in effect for as long as the User has access to the websites and will continue to protect Confidential Information even after such access has been terminated.

6. Breach and Remedies
Any unauthorized use or disclosure of Confidential Information constitutes a material breach of this Agreement. The Disclosing Party may seek injunctive relief, damages, or any other legal remedies available under applicable law to address such breaches.

7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

8. Entire Agreement
This Agreement constitutes the entire understanding between the Parties regarding the subject matter hereof and supersedes all prior agreements, representations, and understandings, whether written or oral.
By accessing or using networkfiresecurity.com or networkfs.com, the User acknowledges and agrees to be bound by the terms of this Confidentiality Agreement.

Network Fire & Security LLC
networkfiresecurity.com | networkfs.com
admin@networkfiresecurity.com

By accessing or using networkfiresecurity.com or networkfs.com, the User acknowledges and agrees to be bound by the terms of this Confidentiality Agreement.

To proceed, please click "I Agree" below:
Confidentiality Agreement*
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